Page 5 - MethodistHospital

In addition to tours of our new patient tower housing the state-of-the-art Hollfelder Emergency Care Center, here are just a few events, booths and activities we will feature:

SAVE THE DATE: Saturday, Sept. 17, Methodist Hospital campus, 300 W. Huntington Drive, Arcadia

patient dishes will be replaced with newmachine-washable dishes, and the paper tray mats will be replaced with new nonskid paperless trays, which will support Methodist Hospital’s green initiative.

The new cafeteria will refect the goal of creat-ing a healthy, diverse, sustainable environment with an innovative approach to nourishing pa-tients and visitors in an uplifting environment. With the opening of the North Tower, the Food and Nutritional Service department will make some innovative changes, starting with the new Fresh Inspirations Café.

Fresh Inspirations Café will use a variety of plat-forms representing today’s most popular food trends and branded concepts. It will include an inspired menu featuring food and bever-ages prepared from fresh ingredients presented in an uplifting environment that sustains and supports the spirits.

The grill will feature freshly prepared burgers, sandwiches and more. From the deli, sandwiches are made to order. Expertly prepared salads with lean meats, seafood and vegetarian options are prepared while you wait, or you may create your own unique salad from the many ingredients avail-able. Our fresh-baked, hand-tossed pizza features a variety of fresh toppings.

Our true comfort-food side dishes come with a healthy dash of ourWellness & You! philoso-phy and sophisticated favors. Numerous soup choices are prepared in-house daily, and freshly

Customer service begins with a smile and is about care and compassion. The volunteer services staff and volunteers are ready to assist in making a smooth transition for patients and visitors. The redesigned information desk will be located in the North Tower across from the new main lobby entrance. Information desk volunteers are ready for any new challenges with this transition and will continue to give the same outstanding customer service to patients and visitors.

In addition, volunteer services is developing an errands and support service that will complement the service supplied by volunteers at the informa-tion and admitting desks. It will include volunteers stationed on each foor near the North Tower eleva-tors to assist and direct visitors.

Although materials management will not be mov-ing to the North Tower, the department’s daily operations, including purchasing, distribution and central service, will work together to achieve a positive outcome for patients, doctors and clinical staff. Materials management staff is working with other hospital teams to ensure a smooth transi-tion for both the new and existing buildings. The department strives for the “on-stage/off-stage” ideology, which means when delivering supplies or equipment to locations, personnel try to de-liver supplies and equipment to various hospital locations unobtrusively without infringing in the patient and family areas.

Methodist Hospital is moving toward “The Next Generation of Communications” with its newVoice over Internet Protocol (VoIP). VoIP sends and re-ceives calls over our data network instead of having a separate telephone system. The IT department is also working with the facilities staff to integrate new wireless phones with the nurse call system so that patients can contact nurses directly.

In addition, the implementation of RFID (Radio Frequency Identifcation) will allow the hospital to transmit data wirelessly through a small chip and antenna. This technology will allow for such things

as remote temperature monitoring of refrigerators throughout the hospital and remote asset tracking to locate items for inventory control, thus enabling greater effciency with our resources.

The North Tower is a state-of-the-art facility built with many safety features. These include ergonomic workstations, fre compartments that allow for horizontal and vertical evacuation, evacuation and exit-route signs to allow for safe exiting of the build-ing, emergency power sources (red outlets), and emergency communication (emergency radios and total power failure phones—a.k.a. “red phones”).

Additionally, the North Tower and areas of the ex-isting hospital will have a high-tech access control system that will promote tighter access control for high-risk areas such as critical care, emergency services and pharmacy. These controls provide enhanced security measures and allow staff to de-liver “The Next Generation of Care” to our patients. Ultimately, it is the knowledge and preparedness of our staff that truly makes Methodist Hospital a safe environment for our patients, visitors and staff.